FAQs

MAY I CALL THE STORE TO ORDER?

We are delighted to hear from you! Customers may place an order by phone at 617-416-3104 during regular museum hours: 10 AM–5 PM EST Tuesday, Wednesday, Saturday, and Sunday or 10 AM–9 PM EST Thursday and Friday. We are closed on Mondays.  

CAN I SEND MY PURCHASE AS A GIFT?

Yes! Please indicate your purchase is a gift in the order notes at checkout, and include your message to the recipient. 

MY ORDER WAS DAMAGED IN SHIPPING. WHAT SHOULD I DO? 

Please let us know about damaged items as soon as possible, and save the box and packing materials. We will work with you to get a replacement.