Shipping & Returns
STANDARD FLAT-FEE SHIPPING WITHIN THE U.S
- Shipping is a flat rate of $10 for all orders under $500
- For all orders over $500, shipping is free
- Add $20 for Hawaii, Alaska, and U.S. Territories
- Additional charges will apply for UPS Expedited Service
- Expect 3–7 business days for delivery within the United States: NOTE extra time may be needed during the Covid-19 pandemic
- Orders are shipped Tuesday–Friday only, excluding holidays
INTERNATIONAL SHIPPING
- Rates calculated based on destination
- Expect 7–21 business days for order delivery
- Orders are shipped Tuesday–Friday only, excluding holidays
ON-SITE PICKUP
- Online orders can be picked up on-site during regular business hours. To place an order for online pickup, choose "On-site Pickup" under "Delivery Method." Please note on-site pickup is available for new orders only and may not be retroactively selected.
RETURNS
NOTE special rules apply for Virgil Abloh merchandise. Read more -->
- Items may be returned within 30 days of purchase for a refund or store credit
- Original receipt required for all refunds
- Items must be in original packaging and resalable condition
- Shipping fees are non-refundable
- To return merchandise, please pack items securely and insure package. The ICA Store is not responsible for items lost or damaged in return shipments.
Ship all returns to:
ICA Store Attn. Returns
25 Harbor Shore Drive
Boston, MA 02110